Contact information

We welcome your questions, feedback, and requests, and we aim to make it as easy as possible for you to reach us. Please review the details below for the most direct way to get in touch with Ember Kitchen.

Postal address

If you prefer to write to us by mail, or need to send us a return, you can use the following address:

Ember Kitchen
73 Highland Dr
49653 Lake Leelanau
MI
United States

Contact details

For all other inquiries, the fastest ways to reach us are by email, phone, or through our website:

Email: contact@emberkitchen.shop
Phone: +12312569694
Website: https://emberkitchen.shop/

What we can help you with

Our team is available to assist with a wide range of questions, including:

• Order status, shipping, and delivery questions
• Returns, exchanges, and refund requests
• Product questions and warranty support
• Payment and billing inquiries
• General feedback about your shopping experience

When contacting us by email or phone, please include your order number if your inquiry relates to a specific purchase, as this helps us assist you more efficiently.

Before you contact us

Many common questions about shipping times, returns, and payment methods are answered in our other store policies. Reviewing these first may help you find an immediate answer, though our team is always happy to help directly if you have any further questions.